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Task
"Request type" Update Webhook
Unassigned
Sergey Gussak
Major
Unresolved
Jul 21, 2021
Jul 26, 2021
Improvement
Make JSM's "Get organizations" REST endpoint searchable
Unassigned
Hannes Obweger
Major
Unresolved
May 15, 2021
Oct 13, 2021
Improvement
REST API GET /rest/api/3/user/picker - a way to filter out JSM users
Unassigned
Paweł Sieniarski
Major
Unresolved
Mar 30, 2021
Oct 6, 2021
Bug
automationActions module - Jira is not loading configForm
Unassigned
Maciej Dudziak [Deviniti]
Major
Unresolved
Mar 30, 2021
Apr 1, 2021
Bug
REST API to retrieve possible Approvers
Unassigned
Andreas Schmidt
Major
Unresolved
Mar 25, 2021
Apr 8, 2021
Bug
GET /rest/servicedeskapi/organization/{organizationId}/property/{propertyKey} is not accessible from apps
Unassigned
David Fischer (Appfire)
Major
Unresolved
Feb 19, 2021
Feb 22, 2021
New Feature
REST API for getting the Organization(s) using Organization Name
Unassigned
David Fischer (Appfire)
Major
Unresolved
Nov 5, 2020
Oct 5, 2021
New Feature
Ability to update ServiceDesk Fields
Unassigned
Leonard Krygsman
Major
Unresolved
Aug 10, 2020
Aug 17, 2020
New Feature
Connect should allow apps to add web panels at various places between Jira native fields inside JSD portal form
Unassigned
Brice Gestas [Elements]
Major
Unresolved
Jul 3, 2020
Jul 6, 2020
New Feature
Make it possible to redirect to specified url after sign up
Unassigned
Julia Nilsson
Major
Done
May 20, 2020
Oct 1, 2021
Bug
Unable to add addon defined automation action to next gen project automation rules
Unassigned
David Meiklejohn
Major
Done
May 12, 2020
Jun 16, 2020
Bug
Asset Field in new queue view in JSD Cloud
Unassigned
Mathias Edblom
Major
Unresolved
May 12, 2020
May 12, 2020
New Feature
/rest/api/3/groupuserpicker available for customers
Unassigned
Maciej Dudziak [Deviniti]
Major
Unresolved
May 12, 2020
May 13, 2020
New Feature
Open up /rest/servicedesk/1/customer/portal/2/user-search for apps
Unassigned
Maciej Dudziak [Deviniti]
Major
Unresolved
May 12, 2020
May 12, 2020
Bug
Issue History for Asset Field
Unassigned
Mathias Edblom
Major
Unresolved
Apr 29, 2020
Apr 29, 2020
Improvement
Allow customers to execute REST API endpoint rest/api/3/user/bulk
Unassigned
Łukasz Szarecki
Major
Unresolved
Apr 28, 2020
May 4, 2020
Improvement
Remove Text "This ServiceDesk does not have anything yet"
Unassigned
Vincent Mutambuki
Major
Unresolved
Apr 27, 2020
Oct 6, 2021
Bug
Asset Field doesn't work in Next Gen Projects
Unassigned
Mathias Edblom
Blocker
Done
Apr 14, 2020
Apr 16, 2020
Bug
Cannot set the Request Language field through the REST API
Unassigned
David Fischer (Appfire)
Major
Unresolved
Apr 14, 2020
May 5, 2020
Bug
Issue watchers data in Jira Cloud API
Unassigned
Mathias Edblom
Major
Unresolved
Apr 14, 2020
May 5, 2020
Bug
Flags don't work in JSD Portal.
Unassigned
Vincent Mutambuki
Major
Done
Apr 9, 2020
May 5, 2020
Improvement
Access to information about hidden fields on Request Form
Unassigned
Łukasz Szarecki
Major
Unresolved
Mar 30, 2020
Apr 6, 2020
Bug
Flag actions are broken on Service Desk "legacy issue view" of queue items
Unassigned
David Fischer (Appfire)
Major
Done
Mar 27, 2020
May 5, 2020
Bug
/rest/api/3/mypermissions?permissions=USER_PICKER does not work for logged in Jira Service Desk customers
Unassigned
Maciej Dudziak [Deviniti]
Major
Unresolved
Mar 18, 2020
Apr 9, 2020
Bug
/rest/api/3/user/picker?query=myemail@mycompany.com returns 403 for logged in customers, however works for anonymous users
Unassigned
Maciej Dudziak [Deviniti]
Major
Unresolved
Mar 18, 2020
Apr 28, 2020
Bug
Cannot access DCHELP-1231
Unassigned
Ulrich Hobelmann [catworkx]
Major
Done
Mar 6, 2020
Mar 6, 2020
Bug
JIRA CSV export includes the asset key not the label for the Asset Fields
Unassigned
Mathias Edblom
Major
Unresolved
Mar 5, 2020
Mar 12, 2020
Bug
Asset Field not supported in the Jira Gadgets
Unassigned
Mathias Edblom
Major
Unresolved
Mar 5, 2020
Mar 12, 2020
New Feature
User picker API for JSD
Unassigned
Julia Nilsson
Major
Unresolved
Mar 4, 2020
Sep 29, 2021
Bug
JSD /customer endpoint returns incorrect "start" value
Unassigned
Daniel Eads
Major
Unresolved
Feb 27, 2020
Mar 2, 2020
Bug
JSD /customer endpoint incorrectly returns "true" for isLastPage
Unassigned
Daniel Eads
Major
Unresolved
Feb 27, 2020
Mar 2, 2020
Task
Way to GET asset types which are related with particular customfield
Unassigned
Alan Leszczuk
Major
Unresolved
Feb 26, 2020
Mar 2, 2020
Bug
Can't search for assets containing ÅÄÖ letters
Unassigned
Mathias Edblom
Major
Unresolved
Feb 10, 2020
Mar 2, 2020
Bug
Failed to query Jira, code: 429, message:
Unassigned
Mathias Edblom
Major
Unresolved
Jan 28, 2020
Mar 5, 2020
New Feature
New JSD module (panel) to display content within "raised this request via Portal" box, (on the New Issue View)
Unassigned
Maciej Dudziak [Deviniti]
Major
Done
Jan 22, 2020
May 14, 2020
New Feature
Allow sending a notification email for a request through the REST API, similar to the /notify API for Jira issues
Unassigned
David Fischer (Appfire)
Major
Unresolved
Jan 21, 2020
Jan 21, 2020
Bug
Security breach of all your projects
Unassigned
Eelke van der Nat
Critical
Unresolved
Jan 10, 2020
Jul 1, 2020
Improvement
Disable "Send" button on Customer Portal until iframe of the app is loaded
Unassigned
Maciej Dudziak [Deviniti]
Major
Unresolved
Jan 9, 2020
Jan 9, 2020
New Feature
Support cacheable iframes in JSD modules
Unassigned
Maciej Dudziak [Deviniti]
Major
Unresolved
Jan 9, 2020
Jan 9, 2020
Bug
Customer portal extension points dialog height/width not supported
Unassigned
Tobias Viehweger
Major
Unresolved
Dec 18, 2019
Dec 23, 2019
Improvement
Need for jsd-specific js navigator
Unassigned
Vincent Mutambuki
Major
Done
Dec 1, 2019
May 5, 2020
Improvement
Context for "Create Request" should include Issue Type and/or Request Type
Unassigned
David Gunter
Blocker
Unresolved
Nov 26, 2019
Jul 8, 2021
Improvement
Add way to restrict/filter requesttype search by serviceDeskId
Unassigned
Neil Mansilla
Minor
Unresolved
Nov 24, 2019
Nov 24, 2019
Bug
Jira Notification issue with the Asset Field
Unassigned
Mathias Edblom
Major
Unresolved
Nov 12, 2019
Mar 2, 2020
Improvement
Make it possible for customers to add an approver to a request
Unassigned
Julia Nilsson
Major
Unresolved
Oct 18, 2019
Sep 4, 2020
Bug
ApprovalService getApprovals (ApplicationUser, Query) returns inconsistent results
Unassigned
IP Test
Major
Unresolved
Sep 20, 2019
Sep 20, 2019
Improvement
Imported Issues from CSV but the JSD SLA fileds are not adding to the issue.
Unassigned
Prasad Eda
Blocker
Unresolved
Sep 17, 2019
Sep 17, 2019
Bug
Edit issue request participant doesn't send customer notifications
Unassigned
Anne Calantog
Major
Unresolved
Sep 9, 2019
Sep 16, 2019
New Feature
Adding support for custom fields (provided by apps) on Portal on Request Form.
Unassigned
Piotr Patrzek
Major
Unresolved
Sep 9, 2019
Sep 13, 2019
Bug
IssueId Context parameter desn't work with new issue view
Unassigned
Aleksandra Bosacka
Critical
Done
Aug 2, 2019
Sep 18, 2019
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