| | Insight APIs are not accessible via Connect | | | | | Unresolved | Nov 5, 2021 | Nov 8, 2021 | | |
| | "Request type" Update Webhook | | | | | Unresolved | Jul 21, 2021 | Jul 26, 2021 | | |
| | Make JSM's "Get organizations" REST endpoint searchable | | | | | Unresolved | May 15, 2021 | May 3, 2022 | | |
| | REST API GET /rest/api/3/user/picker - a way to filter out JSM users | | | | | Unresolved | Mar 30, 2021 | Oct 6, 2021 | | |
| | automationActions module - Jira is not loading configForm | | Maciej Dudziak [Deviniti] | | | Unresolved | Mar 30, 2021 | Apr 1, 2021 | | |
| | REST API to retrieve possible Approvers | | | | | Unresolved | Mar 25, 2021 | Nov 5, 2021 | | |
| | GET /rest/servicedeskapi/organization/{organizationId}/property/{propertyKey} is not accessible from apps | | | | | Unresolved | Feb 19, 2021 | Feb 22, 2021 | | |
| | REST API for getting the Organization(s) using Organization Name | | | | | Unresolved | Nov 5, 2020 | Mar 7, 2022 | | |
| | Ability to update ServiceDesk Fields | | | | | Unresolved | Aug 10, 2020 | Feb 1, 2022 | | |
| | Connect should allow apps to add web panels at various places between Jira native fields inside JSD portal form | | | | | Unresolved | Jul 3, 2020 | Dec 22, 2021 | | |
| | Make it possible to redirect to specified url after sign up | | | | | Done | May 20, 2020 | Dec 8, 2021 | | |
| | Unable to add addon defined automation action to next gen project automation rules | | | | | Done | May 12, 2020 | Jun 16, 2020 | | |
| | Asset Field in new queue view in JSD Cloud | | | | | Unresolved | May 12, 2020 | May 12, 2020 | | |
| | /rest/api/3/groupuserpicker available for customers | | Maciej Dudziak [Deviniti] | | | Unresolved | May 12, 2020 | May 13, 2020 | | |
| | Open up /rest/servicedesk/1/customer/portal/2/user-search for apps | | Maciej Dudziak [Deviniti] | | | Unresolved | May 12, 2020 | May 12, 2020 | | |
| | Issue History for Asset Field | | | | | Unresolved | Apr 29, 2020 | Apr 29, 2020 | | |
| | Allow customers to execute REST API endpoint rest/api/3/user/bulk | | | | | Unresolved | Apr 28, 2020 | May 4, 2020 | | |
| | Remove Text "This ServiceDesk does not have anything yet" | | | | | Unresolved | Apr 27, 2020 | Oct 6, 2021 | | |
| | Asset Field doesn't work in Next Gen Projects | | | | | Done | Apr 14, 2020 | Apr 16, 2020 | | |
| | Cannot set the Request Language field through the REST API | | | | | Unresolved | Apr 14, 2020 | May 5, 2020 | | |
| | Issue watchers data in Jira Cloud API | | | | | Unresolved | Apr 14, 2020 | May 5, 2020 | | |
| | Flags don't work in JSD Portal. | | | | | Done | Apr 9, 2020 | May 5, 2020 | | |
| | Access to information about hidden fields on Request Form | | | | | Unresolved | Mar 30, 2020 | Apr 6, 2020 | | |
| | Flag actions are broken on Service Desk "legacy issue view" of queue items | | | | | Done | Mar 27, 2020 | May 5, 2020 | | |
| | /rest/api/3/mypermissions?permissions=USER_PICKER does not work for logged in Jira Service Desk customers | | Maciej Dudziak [Deviniti] | | | Unresolved | Mar 18, 2020 | Apr 9, 2020 | | |
| | /rest/api/3/user/picker?query=myemail@mycompany.com returns 403 for logged in customers, however works for anonymous users | | Maciej Dudziak [Deviniti] | | | Unresolved | Mar 18, 2020 | Apr 28, 2020 | | |
| | Cannot access DCHELP-1231 | | Ulrich Hobelmann [catworkx] | | | Done | Mar 6, 2020 | Mar 6, 2020 | | |
| | JIRA CSV export includes the asset key not the label for the Asset Fields | | | | | Unresolved | Mar 5, 2020 | Mar 12, 2020 | | |
| | Asset Field not supported in the Jira Gadgets | | | | | Unresolved | Mar 5, 2020 | Mar 12, 2020 | | |
| | User picker API for JSD | | | | | Unresolved | Mar 4, 2020 | Jan 9, 2022 | | |
| | JSD /customer endpoint returns incorrect "start" value | | | | | Unresolved | Feb 27, 2020 | Mar 2, 2020 | | |
| | JSD /customer endpoint incorrectly returns "true" for isLastPage | | | | | Unresolved | Feb 27, 2020 | Mar 2, 2020 | | |
| | Way to GET asset types which are related with particular customfield | | | | | Unresolved | Feb 26, 2020 | Mar 2, 2020 | | |
| | Can't search for assets containing ÅÄÖ letters | | | | | Unresolved | Feb 10, 2020 | Mar 2, 2020 | | |
| | Failed to query Jira, code: 429, message: | | | | | Unresolved | Jan 28, 2020 | Mar 5, 2020 | | |
| | New JSD module (panel) to display content within "raised this request via Portal" box, (on the New Issue View) | | Maciej Dudziak [Deviniti] | | | Done | Jan 22, 2020 | May 14, 2020 | | |
| | Allow sending a notification email for a request through the REST API, similar to the /notify API for Jira issues | | | | | Unresolved | Jan 21, 2020 | Jan 21, 2020 | | |
| | Security breach of all your projects | | | | | Unresolved | Jan 10, 2020 | Jul 1, 2020 | | |
| | Disable "Send" button on Customer Portal until iframe of the app is loaded | | Maciej Dudziak [Deviniti] | | | Unresolved | Jan 9, 2020 | Jan 9, 2020 | | |
| | Support cacheable iframes in JSD modules | | Maciej Dudziak [Deviniti] | | | Unresolved | Jan 9, 2020 | Jan 9, 2020 | | |
| | Customer portal extension points dialog height/width not supported | | | | | Unresolved | Dec 18, 2019 | Dec 23, 2019 | | |
| | Need for jsd-specific js navigator | | | | | Done | Dec 1, 2019 | May 5, 2020 | | |
| | Context for "Create Request" should include Issue Type and/or Request Type | | | | | Unresolved | Nov 26, 2019 | Jul 8, 2021 | | |
| | Add way to restrict/filter requesttype search by serviceDeskId | | | | | Unresolved | Nov 24, 2019 | Nov 24, 2019 | | |
| | Jira Notification issue with the Asset Field | | | | | Unresolved | Nov 12, 2019 | Mar 2, 2020 | | |
| | Make it possible for customers to add an approver to a request | | | | | Unresolved | Oct 18, 2019 | Jan 9, 2022 | | |
| | ApprovalService getApprovals (ApplicationUser, Query) returns inconsistent results | | | | | Unresolved | Sep 20, 2019 | Sep 20, 2019 | | |
| | Imported Issues from CSV but the JSD SLA fileds are not adding to the issue. | | | | | Unresolved | Sep 17, 2019 | Sep 17, 2019 | | |
| | Edit issue request participant doesn't send customer notifications | | | | | Unresolved | Sep 9, 2019 | Sep 16, 2019 | | |
| | Adding support for custom fields (provided by apps) on Portal on Request Form. | | | | | Unresolved | Sep 9, 2019 | Sep 13, 2019 | | |