When attempting to send mails from the support tools plugin, this mail fail with the exception below.
Replicated on JIRA 7.1.0, with no mail server setup.
Browse to create support request
Generate a new request
This can result in mail not being sent, and the below exception is thrown:
Mails send successfully.
Support Request emails sent from STP use the email address defined in the SMTP server settings as the FROM address instead of using the contact email address that is supplied when submitting the request.
Previous versions of STP used the contact email address as the FROM email address.
The FROM address on the emails is the same as the contact email address