Because the JIRA connector cannot preview files of all types ( PLVS-361 Resolved , PLVS-362 Closed ), frequently the user needs to save an attachment to disk in order to preview it, or launch a web browser. This is not always ideal and can interrupt workflow.
The user would like to be able to double-click on an attachment and view it immediately in its associated application. This may be accomplished in two proposed ways:
1. When a file is double-clicked in the Attachments tab (or via a context menu option "Open"), it should be immediately downloaded to a temporary location, and launched in its associated application. When the JIRA connector starts up or is closed, it can clean up the temporary location.
2. When a file is downloaded via the Save-As command, the user is presented with the option to launch the file, or open the folder it was saved to. This could be a global plugin option as well (to prevent unnecessary pop-ups).