work on issue stopped locally but failed to stop work on issue remotely

Description

Get exceptions when trying to stop work, see screenshots and exception stack:

com.atlassian.connector.commons.jira.rss.JIRAException: Failed to commit changes
at com.atlassian.theplugin.idea.jira.IssueListToolWindowPanel$LogWorkWorkerTask.run(IssueListToolWindowPanel.java:1451)
at com.intellij.openapi.progress.impl.ProgressManagerImpl$TaskRunnable.run(ProgressManagerImpl.java:502)
at com.intellij.openapi.progress.impl.ProgressManagerImpl$2.run(ProgressManagerImpl.java:185)
at com.intellij.openapi.progress.impl.ProgressManagerImpl.executeProcessUnderProgress(ProgressManagerImpl.java:229)
at com.intellij.openapi.progress.impl.ProgressManagerImpl.runProcess(ProgressManagerImpl.java:175)
at com.intellij.openapi.progress.impl.ProgressManagerImpl$8.run(ProgressManagerImpl.java:404)
at com.intellij.openapi.application.impl.ApplicationImpl$8.run(ApplicationImpl.java:431)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:439)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:680)
at com.intellij.openapi.application.impl.ApplicationImpl$1$1.run(ApplicationImpl.java:155)

Environment

OSX 10.8.4
IntelliJ Cardea
Java 1.7.0_25

Activity

Show:
Courtney Miles
July 24, 2013, 2:11 AM

Same issue here. Started in the last couple of weeks--I'm not sure if that coincides with the new version of PHPStorm or the plugin.

Note that this happens normally after I've not interacted with Jira via PHPStorm for a good number of hours (I.e. overnight). Opening ticket from the plugin also triggers errors--basically any interaction with Jira issues errors.

The easy workaround is to simply click the "refresh servers" button. This seems to re-establish the connection and everything works again.

But it is annoying because I always forget to "Refresh" the servers before stopping work which gets my issues out of sync with PHPStorm.

Courtney Miles
September 18, 2013, 8:37 PM

For reference, we moved to OnDemand and this problem went away. But we are finding that this plugin is killing our browser sessions. Our browser are constantly being logged out.

I suspect it's related since someone identified that this error was due to the opposite condition where the browser was killing the plugin session - https://answers.atlassian.com/questions/205486/can-t-use-connector-for-intellij-ide-and-jira-in-browser-simutaniously

I'm hoping this fix will also fix the issue with the browser being logged out.

Assignee

Janusz Gorycki

Reporter

AW

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Fix versions

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Priority

Major
Configure