Macro editor not loading for some customers



Macro editor is not opening and results to a screen that says "No macro metadata"

Steps to Reproduce

  1. Try to edit a macro

  2. The error appears

Expected Results

Macro editor will be shown

Actual Results

No macro metadata screen was shown


It happens intermittently to some and is not dependent on the add-on macro.


No suggested workarounds as of yet.




Josh Allen
October 2, 2017, 1:38 PM

I had this issue occur when I installed Questions by Atlassian. I had no other add-ons installed. It was a completely fresh instance of Confluence using Safari. I then installed add-on and had the same issue. I disabled both and re-enabled. The Questions add-on started working, but did not. Haven't tried Chrome yet, but my coworker has the same setup and it works fine for him in Safari.

Nik Matveev
September 11, 2017, 7:36 AM

I've attached the screen that we see instead of macro editor

Matthew Jensen
September 11, 2017, 4:49 AM

If you're experiencing this error message, please add a watch on, I am posting some questions there.

Matthew Jensen
September 11, 2017, 1:55 AM

I am looking in to this. I am unsure if its related to CONFCLOUD-57130 yet, but looks likely.

Jason Boileau
September 8, 2017, 6:48 AM

I believe this is the same as this issue:




Nik Matveev

Add-on Type