Using o365 mail server cannot send support tickets

Description

When using O365 mail server in confluence, the support ticket creation fails.

This is because the from address in the email header is replaced by the 'Contact email' form field.
Due to security reasons, O365 disallows emails being sent where the from address and username do not match. This can't be changed in O365.

Therefore the 'Contact email' field needs to go into the email header 'Reply To' field and not the 'from' email header field.

Environment

None

Assignee

Unassigned

Reporter

Chris Kent

Components

Labels

Add-on Type

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Team

None

CC

None

Risk factor

None

Affected Product/s

None

Priority

Major
Configure