As a Support Engineer, I want to know how many users are available in each user directory

Description

Problem Definition

When troubleshooting issues, it is important to know how many users are available and licensed in that instance.

Use cases include:

  • developers and support understanding about the user and group caches needs

  • identify potential improvements in the user directory configuration by reducing the number of users synchronized vs the ones being licensed

  • identify effective number of users (vs license seats)

Suggested Solution

Provide such information as part of the user directory configuration in the application.xml.

Workaround

Run the following queries to retrieve the number of users and groups per directory:

collect number of users

collect number of groups

average number of groups per user

Use application specific options to retrieve the number of licensed users.

Environment

None

Assignee

Unassigned

Reporter

Caterina Curti

Components

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Labels

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Add-on Type

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Team

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CC

None

Risk factor

None

Affected Product/s

None

Priority

Major
Configure