End of Life healthcheck upgrade task blocks JIRA startup

Description

Step to reproduce

  1. Install JIRA 7.0.1 on a server without any internet access

  2. upgrade to version 7.2.x

Environment

  • jira-healthcheck-plugin ver 2.1.11+

Expected behaviour

JIRA should startup correctly.

Actual behaviour

JIRA stuck in startup page forever, the log stops with the following line:

Diagnostic

The following thread from thread dump output, it running forever:

Workaround solution

  1. Disable the support tools plugin via database query.

  2. Set the DNS host file to:

    which will force the request to failed and bypass the upgrade task.

Environment

None

Assignee

Unassigned

Reporter

Yilin Mo

Components

None

Add-on Type

None

Team

None

CC

None

Risk factor

None

Affected Product/s

None

Fix versions

Priority

Major
Configure