Applications using a default language that is not English are not able to create support zips via the support tools plugin.
JIRA 7.5.2 - 7.6.0
ATST 1.6.1 - 1.8.4
Set default language to any language other than English (e.g. German, Japanese)
Create a support zip.
Download the support zip.
Nothing happens and a java-script error is generated in the console (see below)
Switch to English