Error provisioning add-on user due to missing default group for some applications

Description

Summary

Sometimes not able to install Connect Add-ons.

Steps to Reproduce

  1. Go to JIRA Administration > Add-ons > Manage add-ons

  2. Install an add-on

Expected Results

Add-on should install successfully.

Actual Results

  • UI error:

Notes

  • Issue is raised by add-on vendor through Cloud support ticket: JST-296564

  • Tried to install with sysadmin access, and got the same error.

  • User(Andreas Knecht) was able to install once in Incognito mode, but got the same error after that

  • It worked fine when another user (Nick Menere) tried.

  • Same issue on 3 different instances: goonbag.atlassian.net, goonbag2atlassian.net and spitbucketatlassian.net

Workaround

Not available.

Environment

None
Flagged

Assignee

Conor MacNeill

Reporter

Veera